IntelligentBee offers 24-hour/365 multilingual customer support through well-trained Dedicated Teams. The teams are scalable for high and low seasons.

Based in Eastern Europe, Intelligentbee offers Customer Support, Business Process Outsourcing (BPO) and Software Development Services in the USA, EU, UK and Australia.

IntelligentBee was founded in 2010 with an innovative approach to outsourcing. We founded the company to change perceptions of what outsourcing is and can be. To do that, we built amazing culture in each of our locations having our employees as our main focus.

As IntelligentBee has grown over the years, it now provides services to large enterprises in addition to startup clients.

Our team helps clients in over 20 countries elevate their customer experience by using the latest innovative tools and communicating empathically with customers.

Among the industries in which we have extensive experience are: 

• Software development

• SaaS

• E-commerce

• Travel 

• Blockchain

• IOT

• Financial Services

• Beauty Industry

Our services:

• L1 & L2 Technical Support

• E-commerce Admin & Customer Support

• Frontline Support

• Back-Office Support

• Customer Support Quality Assurance

• Reporting & Performance Review

Our clients choose us because:

• We have a transparent pricing list

• We provide reliable, cost-effective & efficient support services

• We take an individual approach to each customer's needs and we are always flexible to meet their needs

Our development shop is among the leading web and mobile companies on the market. Our developers are experts in NodeJS, ReactJS, PHP/Symfony, Go Lang, HTML5 and CSS3, iOS and Android.